Last updated: August 2, 2026
This Privacy Policy explains how LOFTKIND collects, uses, shares, and protects personal information when you visit our website, place an order, create an account, contact us, or otherwise use our services.
Information we collect
- Contact and account details, such as your name, email address, phone number, password, and communication preferences.
- Order and delivery details, including billing and shipping addresses, products purchased, order history, returns, and support records.
- Payment-related data processed by the payment provider you select. Independent gateways do not provide us with your complete card number.
- Device, browser, IP address, cookie, analytics, referral, advertising, and site-interaction data.
- Messages, photos, reviews, and other information you choose to send to us.
How we use information
We use personal information to operate the store, process payments and orders, arrange fulfilment and delivery, provide tracking and customer support, manage returns, prevent fraud, maintain security, comply with legal and accounting duties, improve our products and website, and send marketing communications where permitted or with your consent.
How information is shared
We may share information with service providers that help us operate, including WordPress and WooCommerce services, hosting, payment, fraud-prevention, analytics, advertising, customer-support, fulfilment, customs, and delivery providers. This can include CJdropshipping when it fulfils an order. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.
We do not sell personal information for money. Some advertising or analytics disclosures may be treated as a sale or sharing under certain privacy laws. Where applicable, we provide the choices and notices required by those laws.
Cookies, analytics, and advertising
Essential cookies support cart, checkout, account, fraud-prevention, and security functions. Optional analytics and advertising technologies, including tools used to measure campaigns on platforms such as Meta, are used only when enabled and subject to consent requirements. You can use the site’s cookie controls where available and adjust browser settings. Blocking essential cookies may prevent parts of checkout from working.
International processing and retention
Because we sell internationally and use global service providers, information may be processed outside your country. We use safeguards required by applicable law. We retain information only as long as reasonably necessary for the purposes described here, including order, tax, accounting, dispute, security, and fraud-prevention requirements.
Security
We use reasonable administrative, technical, and organizational safeguards. No online service or transmission method can be guaranteed completely secure, so please use a strong password and protect your account credentials.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete, restrict, object to, or receive a copy of personal information, withdraw consent, opt out of certain advertising disclosures, and receive equal service when exercising a privacy right. We may need to verify your identity before completing a request. You may also complain to the privacy or data-protection authority in your jurisdiction.
Children
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
Changes and contact
We may update this policy to reflect operational, legal, or service changes. The current version and update date will remain posted here. For privacy questions or requests, email support@loftkind.com.